Last Updated: May 07, 2025
#### 1. Introduction
Welcome to ProStar Appliance Repair! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or receive SMS messages from our customer service.
#### 2. Information We Collect
We collect personal information that you provide to us, including:
– Contact Information: Your name, email address, phone number, and mailing address.
– Transaction Data: Securely collected payment details for purchases or subscriptions.
– Usage Data: Information about how you interact with our website.
#### 3. How We Use Your Information
We use your information for the following purposes:
– Providing Services: Processing and fulfilling orders, managing accounts, and communicating about our products and services.
– Customer Support: Sending SMS notifications, including customer service updates, appointment reminders, and promotional messages (with your consent).
– Improving Services: Analyzing website performance to enhance user experience.
#### 4. SMS Messaging
Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@prostarappliancerepair.com. Message frequency may vary and is typically up to 3 SMS per week.
#### 5. Data Sharing
We do not share your personal data with third parties except in the following cases:
– With Service Providers: Who assist in our operations under strict confidentiality agreements.
– To Comply with Legal Requirements: If required by law or to protect our rights.