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Freezer Repair Services
Chest and Upright Freezer Repair Services
At ProStar Appliance Repair, we provide freezer repair across the San Antonio and Austin metro areas. When a freezer stops freezing, a month of groceries starts to thaw. Your technician shows you the failed part and gives you the price before any work begins.
- See the failed part before you approve the price
- Told plainly whether the freezer is worth repairing
- A Sunday-night breakdown doesn't wait until Monday
- Licensed & Insured
More than 2,000 Google reviews at a 4.93 average across our San Antonio, Round Rock and Lakeway locations.
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Residential Freezer Repair Services
Residential Freezer Repair Services
At ProStar Appliance Repair, we provide freezer repair across the San Antonio and Austin metro areas. When a freezer stops freezing, a month of groceries starts to thaw. Your technician shows you the failed part and gives you the price before any work begins.
- An upfront price before we pick up a tool
- The root cause fixed, not the symptom masked
- If something isn’t right, we come back
More than 2,000 Google reviews at a 4.93 average across our San Antonio, Round Rock and Lakeway locations.
- We Use Original components
- Same & Next Day Appointments
- Warranty on Parts & Labor
- Urgent departure 50 minutes
ACTIVE PROMOS FOR OUR LOVED CLIENTS
Only Minimum
Labour for Any Service
$185
* Limit one per household. Some restrictions may apply. Cannot combine offers. Free Consultation w/ the approved service is applied.
Off Military
Discount*
$20
* Limited to one per household. Cannot be combined with other offers. Additional terms and conditions may apply. * Only with the repair
Off On Your first
Service Booking
$10
* Limit one per household. Some restrictions may apply. Cannot combine offers. Also, enjoy a 15% discount on your second booking.
Why Professional Freezer Repair Matters
A freezer that stops freezing can trace back to a worn door seal, a stalled fan, a failed defrost heater or a tired compressor. Testing each one before replacing anything means you pay for the repair that holds, not a guess.
It also tells you early when a freezer is past saving, so you spend on the right fix or the right replacement.
- Keep the freezer and the food inside it.
- Pay for the one failed part, not a list of guesses.
- See the broken component before you approve the price.
- Know before you pay whether repair or replacement makes sense.
- Get original manufacturer parts and 90 days of cover on parts and labor.
Where Do We Offer Freezer Repair in San Antonio and Austin?
Our San Antonio location covers eight surrounding counties, and our Round Rock location serves the greater Austin area. Find your county below to see the cities we cover.
Which Freezer Problems Do We Repair?
Find your freezer’s symptoms below. Each one starts with a diagnosis, a failed part you can see and a repair covered for 90 days.
Freezer Not Freezing
Food softens and ice cream runs. Usually a stalled evaporator fan, a weak start relay or clogged coils, which means a part rather than a new freezer.
Frost Build-Up
Frost climbing the walls or ice packed at the back. Often a failed defrost heater or timer, or a door seal letting warm air in. We clear it at the cause.
Freezer Door Seal Repair
A door that sticks, hangs open slightly or leaves a frost line along the edge. We replace the worn gasket so the cold stays in.
Noisy or Nonstop Running
Buzzing, clicking or a motor that never rests. Usually a fan or a start relay, and we tell you plainly if the compressor itself is the problem.
Leaking Water
Water pooling under or inside the freezer. Often a blocked defrost drain or a failed heater melting frost in the wrong place. We find the source and repair it.
Chest, Upright and Deep Freezers
Garage chests, kitchen uprights, deep freezers and premium built-in units. Seal, thermostat and fan repairs for each, using original manufacturer parts.
We maintain the same brands we repair, from Whirlpool, Samsung, and LG to Speed Queen, Bosch, and Miele.
How Does Freezer Repair Work With ProStar?
You stay in control at every step. Nothing is repaired until you have seen the fault and approved the price.
Step 1
Book your visit
Call (210) 941-4634 or use the online booking form, which takes requests 24/7.
Step 2
Choose your window
Same-day and next-day appointments run from 6 AM to 10 PM, every day, in both metros.
Step 3
The service
Your technician cleans, tunes, and inspects the dryer, and shows you what came out of the vent.
Step 4
The report
You get a plain rundown of the machine's condition and an upfront price before any repair begins. Every part we replace carries a 90-day warranty on parts and labor.
Why Choose ProStar for Freezer Repair?
Freezer repairs go wrong in familiar ways: a price that changes midway, a part swapped on a guess, a fix that fails within weeks. Our process is built to remove each one.
Around 2,000 Google Reviews at a 4.9 Average
Across three locations, with customers thanking technicians by name.
Original Manufacturer Parts
Every freezer repair uses original manufacturer parts.
A 90-Day Warranty on Parts and Labor
If the repair doesn't take place within 90 days, we come back at no cost.
Open 6 AM to 10 PM, Every Day
Including Sunday, with online booking open at any hour.
Built-Ins Get the Same Straight Answer
A Sub-Zero gets the same plain-language diagnosis as a Whirlpool chest freezer.
What Do Customers Say?
Roughly 2,000 Google reviews at a 4.9 average across our San Antonio, Round Rock, and Lakeway locations, and we reply to nearly every one.
Freezer Repair Frequently Asked Questions
How much does freezer repair cost?
It depends on the fault and the part. Minimum labor is $185, the service call fee is applied toward the repair when you proceed, and you approve the price before any work starts.
Why is my freezer not freezing?
Common causes are a worn door seal, a stalled evaporator fan, a failed defrost heater or a weak start relay. Your technician tests each one and shows you the part that failed.
Is it worth repairing an old freezer?
Replace it when the unit is over 10 years old and the repair costs more than half a new one. Otherwise repair usually wins, and your technician tells you plainly which side yours falls on.
Can you repair chest, upright and deep freezers?
Yes. We handle chest freezer repair, upright models and deep freezer repair, plus premium built-in units, using original manufacturer parts. Whirlpool, GE, LG, Samsung, Frigidaire, Maytag and Sub-Zero are among the brands we service.
How soon can a technician come out?
We book same-day and next-day appointments from 6 AM to 10 PM, every day including Sunday. Call (210) 941-4634, or book online at any hour.
Does freezer repair come with a warranty?
Yes. Every repair carries a 90-day warranty on parts and labor. If the repair doesn’t hold within 90 days, we come back at no cost.
Get Freezer Repair That Holds for 90 Days
Book freezer repair and a technician can be out today or tomorrow, between 6 AM and 10 PM. You see the failed part, approve the price first and get 90 days on parts and labor, across San Antonio and Austin.
Prefer to call? (210) 941-4634
